Last Updated: March 27, 2025
Welcome to Hannmeii! We are a cross-border e-commerce business based in Taiwan, committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website hannmeii.shop, purchase our products, or engage with our services, particularly for customers in Europe, the Americas, Australia, and other regions we serve.
1. Information We Collect
We may collect:
– Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
– Transactional Data: Order history, product preferences, and payment records.
– Technical Data: IP address, browser type, device information, and data collected via cookies or similar technologies (including data collected by Google reCAPTCHA for security purposes).
– Communication Data: Information from your interactions with us via email, chat, support, or contact forms.
2. How We Use Your Information
We use your data to:
– Process and deliver your orders, including international shipping and payment processing.
– Communicate with you about your purchases or, with your consent (where required by law), send promotional offers and updates.
– Improve our website and services through analytics and feedback.
– Comply with legal obligations in Taiwan and the regions we serve (e.g., tax, customs).
– Prevent fraud and ensure platform security, including through the use of Google reCAPTCHA to protect our contact forms.
3. How We Share Your Information
We may share your data with:
– Third-Party Service Providers: Payment processors, shipping companies, marketing partners, and security providers (e.g., Google reCAPTCHA for form protection).
– Cross-Border Partners: Logistics firms and customs authorities to fulfill orders in Europe, the Americas, and Australia.
– Legal Authorities: When required by law or to protect our rights.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. International Data Transfers
As a Taiwan-based business serving global markets, your data may be transferred to and processed in countries outside Taiwan, including the United States (e.g., by Google for reCAPTCHA services), European Union countries, and Australia. We implement safeguards (e.g., Standard Contractual Clauses) to ensure compliance with applicable laws, such as the EU’s GDPR or California’s CCPA, where relevant.
5. Your Rights
Depending on your location, you may have rights to:
– Access, correct, or delete your personal data (subject to legal retention requirements).
– Opt out of marketing communications.
– Restrict processing or request data portability.
To exercise these rights, contact us at support@hannmeii.shop. We comply with Taiwan’s Personal Data Protection Act and applicable international regulations.
6. Data Security
We use industry-standard measures (e.g., encryption, secure servers) to protect your data; however, no online system is entirely risk-free.
7. Cookies and Tracking
We use cookies to enhance your experience, analyze usage, and personalize content. Manage preferences via your browser settings. For more details, see our refund_returns.
8. Retention of Data
We retain your data only as long as necessary for our purposes or as required by Taiwan’s laws and those of the regions we serve.
9. Third-Party Links
Our website may link to external sites not covered by this policy, including Google’s privacy policy and terms for reCAPTCHA.
10. Google reCAPTCHA
We use Google reCAPTCHA v3 to protect our contact forms from spam and abuse. reCAPTCHA v3 analyzes user behavior (e.g., browsing patterns) and may collect data such as your IP address to assess risk. This data is processed by Google in accordance with its Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). By submitting a form on our website, you agree to Google’s data processing policies. If verification fails (e.g., due to the use of incognito mode), your submission may be rejected.
11. Changes to This Policy
We may update this policy, with changes posted here and a revised “Last Updated” date.
12. Contact Us
For questions or concerns, reach us at:
Email: support@hannmeii.shop
Address: 8F., No. 173, Sec. 1, Datong Rd., East Dist., Tainan City 701010, Taiwan (R.O.C.)